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Privacy Policy

Published: 06/12/2018

 

Who we are:

Eden Villas (Pvt) ltd. Is a Property Management company based in southern Sri Lanka.

The companies office is located 485 Matara Rd, Dalawella, Unawatuna, Galee, 80000

You can contact the office on +94 91 223 2568 or email hello@evinsl.com.

Our web address is evinsl.com & edenvillasmanagement.com

This policy applies to both web urls.

 

Why we collect personal information:

To provide the high level of service we pride ourselves on it is necessary for us to collect personal information. Here at Eden Villas we are committed to keeping your personal information safe and secure.

 

Information we receive and process from you – the client – via our website, email and telephonic channels includes, but is not limited to, your name, contact information, country of residence, group size, accommodation preferences, dietary requirements and any information regarding minors.

 

We need to communicate efficiently and effectively to facilitate a seamless experience and unforgettable stay at one of our managed properties. We collect your information in order to do this and to ensure we have pertinent information relevant to your stay with us.

 

How we collect your information:

The required is collected, with your permission, by asking for it, either via the contact forms on the website, booking forms in the channel manager, through email communications or telephone calls.

 

Who we share your information with:

In order to facilitate your booked services we will only share your information with necessary persons/companies supplying the service. This includes but is not limited to villa owners/managers, drivers, activity organisers, service providers and anyone else relevant to your booking.

 

How we keep your data safe:

All information collected by us is secured using appropriate technological, physical and admin protocols. We will keep your data for 7 years unless in order for us to provide services, comply with legal & audit requirements in line with our legitimate business interests.

 

Contact

If you are concerned about any aspect of this document or require clarification on your personal data please email our GDPR lead and Director of Operations Benjamin Balfour on ben@villasinsrilanka.com

 

Cookies

You can decide to opt in or out of the cookies we use on our site. Please note that some functionality may not work or be hindered if you choose not to enable cookies. Please check your browsers cookie settings for further control over your personal data.

 

Analytics

To continually improve our user experience and customer journey we have installed Google Analytics and Google console onto our web site. This monitors demographic and behavioural interaction with our site. Analytics software only collects usage metrics and not personal data. If you do not wish to provide these details please visit https://tools.google.com/dlpage/gaoptout

 

Data Deletion:

Please contact our GDPR lead and Director of Operations Benjamin Balfour on ben@villasinsrilanka.com at any time if you require access to any of your personal data we have recorded, you have concerns about how we have used your data or you would like us to delete your information.

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